This action gets the type of the extension, and saves the result in a new variable. Get Extension Type returns one of the following results:
zap
virtual
ivr
sip
conference
group_pickup
intercom
voicemail
callpark
agentcallbacklogoff
call_queue
agentcallbacklogin
autodial
directory
simple_conference
feature_code
NOTE: These are case sensitive, so ZAP does not equal zap. |
Extension To Get Type Of. Select a variable that contains an extension, or enter an extension number in the field. Click the people icon to look up the extension that you want.
Variable Name for Result. Enter a unique name for this variable.