The Switchvox SMB software can be configured to require the user's voicemail password before making any outbound call. In order to achieve this configuration, you will need to a special outgoing call rule and one IVR.   It will use the phone's voicemail password in order to make outbound calls.
 

Step 1: Create the IVR

IVR Menu Name:       Password_protect
Actions:

1. Set Variable (Set PIN_Number = DIALED_NUMBER)

   • Variable to set: (Create a new Variable): PIN_Number

   • Set to value to System Variable: DIALED _NUMBER

2. Conditional Clause (If PIN_Number = 888)

   • Conditional Clause:

     • If PIN_Number = 888

     • Go To IVR Menu: Password_protect

     • IVR Menu Entry Point: 13. Play Sound (Not Permitted)

3. Set Variable (Set PIN_Extension = CALLER_ID_NUMBER)

   • Variable to set: (Create a new Variable): PIN_Extension

   • Set to value to System Variable: CALLER_ID _NUMBER

4. Play Sound (Password)

   • Folder: Voicemail

   • Language To Play: Call Language

   • Sound to Play: Password

   • Sound Description: Password.

   • Interruptible: No

5. Record Digits (Record 0 digits to "PIN_Password")

   • Action Type: Record Digits

   • Beep before Recording: Yes

   • Stop recording after this many digits: 0

   • Recorded Digits Variable Name

     • Create a new variable:  PIN_Password

6. Check User Password (Result stored in PIN_Result)

   • Variable Name for Result: PIN_Result

   • Choose variable where the extension is stored: PIN_Extension

   • Choose variable where the password is stored: PIN_Password

7. Conditional Clause (If PIN_Result != 1)

   • Action Type: Conditional Clause

   • Conditional Clause: If PIN_Result != 1

   • Go To IVR Menu: Password_protect

   • IVR Menu Entry Point: 10. Play Sound (Password mismatch)

8. Send to External Number (PIN_Number)

   • Select an existing variable: PIN_Number

   • Outgoing call rules for this number

     • Important: Specify an outgoing call rule.  If unsure which select them all to ensure that the call goes through.

9. Hang Up

10. Play Sound (Password mismatch)

    • Folder: Voicemail

    • Language To Play: Call Language

    • Sound to Play: Password mismatch

    • Sound Description: The password you entered and re-entered did not match. Please try again.

    • Interruptible: No

11. Go To IVR Menu / Action

    • Go To IVR Menu: Password_protect

    • IVR Menu Entry Point: 5. Record Digits (Record 0 digits to "PIN_Password")

12. Hang Up

13. Play Sound (Not Permitted)

    • Folder: Authentication

    • Language: Call Language

    • Sound to Play: Not Permitted

    • Sound Description: You are not permitted to dial this number.

    • Interruptible: No

14. Hang Up

Step 2: Assign an extension to the IVR

1. Go to Setup > Extensions > Manage

2. Create Extension

3. Extension Type :IVR

Step 3: Create Outgoing Call Rule

1.  Go to Setup > Call Routing > Outgoing Call Rules

2. Create Outgoing Call

   • Rule Name: Password Protect

   • Is this rule Final?: Yes

   • Allow all existing extensions to use this rule: NO

   • Pattern to match:

     • Number begins with the digits   [ leave blank]

     • The rest of the number must be between   [ 0]    to   [20]

     • Before connecting the call, trim   [ 20]      digits from the front,

     • and then prepend the digits    [ ivr_ext ]     to the number

3. Call Through: Internal

4. Reorder 'Password Protect' call rule so that this is directly before 'Internal' Outgoing Call Rule

Step 4: Set permission for specific user

1. Go to Server > Extensions > Manage

2. Modify extension

3. Go to Outgoing Call Rules

4. Remove all outgoing call rules except for 'Password Protect' and 'Internal'