This file describes Switchvox version 6.6. If you are using an earlier version, use SETUP-EXTENSIONS-SETTINGS (6-0).

Extension Settings

The Extension Settings screen allows you to set the default System Settings and to define Custom Settings for a phone extension.

System Settings (tab)

The System Settings tab allows you to make General Settings and External Authentication.

General Settings

Extension Length. Select 3, 4, 5, or 6 digits. This is the length of the extensions in Switchvox. Changing this number does not change existing extensions.

NOTE: If you specify an extension length that is longer than some existing extensions, there may be a slight delay in internal dialing. For example, if you call a 3-digit extension, Switchvox waits a moment before connecting the call, to see if you are going to dial a fourth digit (or fifth or sixth).

Beep after an assisted transfer. YES indicates you want to play a beep sound when an assisted transfer is done. For example: Jill puts Jack on hold then calls Jane, and asks her if she can speak with Jack. Jane agrees, and Jill transfers Jack to Jane. When the transfer is complete the beep is played, Jill is off the call, and Jack and Jane are on the call and can begin talking.

External Authentication

Beginning with Switchvox release 6.6, organizations using a directory service such as Active Directory can set up Switchvox so its phone-users can authenticate (log in) with their username and password from that directory service by selecting the LDAP user authorization type. For details, see Switchvox with Active Directory and LDAP.

Advanced Settings

Click the expansion arrow to set Dial Plan Settings.

Use 10-digit local dialing. YES indicates you require 10-digits for local calls.
Max Extension Length Match. Select the maximum extension length from the pull-down menu.

When all of the information is ready to be saved, click the Save Extension Settings button.

Custom Settings (tab)

Custom Extension Settings are used to pass extension-specific values to uploaded phone apps.
Click Create Setting to set the following:

Name. Name of the custom setting.
System Key. Automatically copied from the Name value.
Value is Password. Indicate YES/NO if the Name is the Password.

Click Save Custom Setting when finished.