Dialogic IMG - How to change VoIP (SIP and RTP) IP addresses on the IMG

Introduction: 

This article describes how to change the IP addresses that the Dialogic Integrated Media Gateway (IMG) uses for SIP signalling and/or RTP traffic. This may also require a change to the IP addresses of the External Gateways the IMG is communicating with.

Procedure 

There are 2 ways to accomplish this task.

Offline Configuration feature

If you are running IMG software version 10.5.3 SP7 or later, you can use the Offline Configuration feature to modify the IP addresses all in one go, then re-load the modified configuration file. Please note that this requires you to stop the GCEMS services while you are making these changes. Please refer to the following page in the IMG Online Help for instructions:

Please note that each IMG that you have made configuration changes to will restart when you load the modified configuration file.

 

Making the changes on-the-fly

This procedure does not require you to stop the GCEMS services but will cause downtime for each VoIP module while you change the IP address of that module.

Changing SIP signalling IP address

The actual IP address entries under Physical IMG -> IP Network cannot be changed, but you can add CPU IP addresses here. 

In order to change the SIP signalling IP address, the following steps are required:

  • under Physical IMG -> IP Network add an IP address object

  • select CPU as the physical interface

  • as logical interface select the Ethernet port you want to use for SIP signalling

  • enter IP address, subnet mask, default gateway, ARP setting and VLAN settings as required

  • commit the new object

  • go to physical IMG -> Signaling -> SIP Signaling

  • in the SIP Signaling IP Address drop-down select the new IP address

Please note that this change will take effect immediately, as soon as you commit the change.

You can then remove the IP address object(s) in IP Network that are no longer used (i.e. the previous SIP signalling IP address).

Changing RTP IP address(es)

Changing the RTP address for a VoIP module will cause a few moments of down time. The IP address cannot be changed directly. You have to remove the VoIP module objects and add them again with the new IP address. Use the following procedure to change the RTP address:

  • under physical IMG -> Facility, delete the VoIP resource object

  • under physical IMG -> IP Network, delete the VoIP Module IP address object

  • under physical IMG -> IP Network, add the VoIP Module IP address object using the new IP address, subnet mask, default gateway, and VLAN ID

  • under physical IMG -> Facility, add the VoIP resource object again ("New Bearer - IP")

While you perform the above procedure, any active VoIP calls will be dropped and no new calls can be made over that VoIP module during that time.

If you have 2 VoIP modules installed in the IMG, repeat the above steps for the other VoIP module.

Changing the IP addresses of the External Gateways configured on the IMG

To change the IP addresses of your External Gateways,  edit the IP address field in each object directly.


Product List:

Dialogic IMG 1010 Integrated Media Gateway

Dialogic IMG 1004 Integrated Media Gateway 

Dialogic Gate Control Element Management System (GCEMS)

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