Dialogic IMG - IMG 1010 - Changing or Deleting Dialogic GCEMS

Effective September 30, 2026, these products will reach End of Sale and therefore will no longer be available for purchase.

Effective September 2028, these products will reach End of Life. After this date, regular updates, maintenance, and technical support will be discontinued in accordance with our product lifecycle policy.

For a complete list of the affected SKUs, click HERE.

Dialogic IMG - IMG 1010 - Changing or Deleting Dialogic GCEMS

Changing GCEMS and User Interface Version

To change to a different version of GCEMS and ClientView/EventView, use the script tool changeGCEMSVersion located in the following directory:

/opt/dialogic/installs (Software 10.5.1 +)

/opt/cantata/installs (Software 10.3.3 to 10.5.0)

The version of software must have already been previously installed for this script to work. The script changes the links to the executables in /opt/dialogic/IMG.

Deleting GCEMS Version

To change to a different version of GCEMS, ClientView and EventView, use the script tool deleteGCEMSVersion located in:

/opt/dialogic/installs (Software 10.5.1 +)

/opt/cantata/installs (Software 10.3.3 to 10.5.0)

The version of software must have already been previously installed for this script to work. This script when run will delete the specified version of GCEMS and ClientView/EventView that is stored in /opt/dialogic/installs directory.