IMG 1010 - Default Treatment Table
- Kelli Higdon
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The following table shows the treatments in the default Treatment Table on the IMG. This table cannot be modified. The treatments in the list below are played in response to either Cause Codes if configured or played as error handling. The Treatments appear in the Treatment drop-down list in the following ClientView panes, if the Route Action Type is Play Treatment:
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Route Entry under Cause Code Tables object. (Criteria Values Field)
For a list of cause codes and which treatment is played for each cause code see IMG 1010 - Default Cause Code ValuesTranslation Table Entry under Translation Table Object. (Error Code Field)
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Treatment ID | Type | Treatment |
|---|---|---|
0000 | Announcement | We're sorry your call could not be completed as dialed. Please check the number and dial again |
0001 | Announcement | We're sorry all circuits are busy now. Please hang up and try again later. |
0002 | Announcement | We're sorry you must dial a 1 before calling numbers outside of your calling area |
0003 | Announcement | We're sorry it's not necessary to dial a 1 or 0 when calling numbers within your calling area |
0004 | Tone | Reorder-Carrier |
0005 | Tone | No Circuit-Carrier |
0007 | Announcement | We're sorry the number you have dialed is no longer in service. Please check the number and dial again |
0020 | Tone | Reorder |
0021 | Announcement | We're sorry, your call did not go through. Please check the number and dial again |
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