FAX Support - Unable to View Incoming Faxes

SWVX-14696 Unable to View Incoming Faxes

Validation Date: 4/22/2019
Affects Version: 7.0
Expected Resolution: In Progress

Description: After updating to version 7.0 incoming faxes complete successfully, but when viewing them in the GUI you receive a message that states "I am sorry there was an error receiving your fax document. Please contact the sender and have them try again." This is caused by an issue with the process used to convert a fax from a received .tif image to a .pdf. The fax is being completed successfully, but is not able to be displayed as a .pdf.