FAX Support - Analog Extension unable to use Fax Feature Code

FAX Support - Analog Extension unable to use Fax Feature Code

SWVX-13606 Analog Extension unable to use Fax Feature Code

Validation Date: 6/19/2018
Affects Version: 6.6.0.4 and above
Expected Resolution: In Progress

Description: When dialing a Fax Feature Code extension from an Analog Extension the user is presented with an audible error, several logged errors in Advanced Error Logs, and the fax fails to send. This is caused by a database lookup that is triggered by the Feature Code. However the database entry that is referenced is not set for Analog Extensions.