How to setup Click to Dial in Comm-unity
THIS METHOD IS USING 3RD PARTY PLUGINS NOT OFFICIALLY PROVIDED BY NETFORTRIS, INC.
NOTE:Â If a website has their numbers in a tel:// hyperlink format, there is NO plugin needed! However, a plugin can help convert "Plain Text" phone numbers to hyperlinks. ANY plugin/tool that can convert website numbers to tel hyperlinks should work.Â
Example:
555-123-1234 (Plain Text)
555-123-1234(HyperLink)
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Requirements as of 2/10/2021:
*myHUD for Mac OS X (Windows Default Dialer coming soon!)
*Chrome
*Chrome plugin Option #1 "Tel-Linker"
https://chrome.google.com/webstore/detail/tel-linker/ceiihmdnpjglaoolchdmncoffhhbgodj/related?hl=en
Done with Option #1
(If that doesn't highlight the numbers on your CRM - Try option 2)
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*Chrome plugin Option #2 "SIP Caller Click to Call"
https://chrome.google.com/webstore/detail/sip-caller-click-to-call/ceiljlhenjgjmffkmfccjoehdpppcgfg/related?hl=enÂ
Once you install Option #2 plugin, click it on the upper-right (where your plugins are) and select the "tel:NUMBER" Protocol type.Â
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That's it! If you have the webpage loaded, reload it, and you should see compatible number formats high-lighted now. When you click one, it will ask you to select the application to dial it with. Here you should see &Â select "myHUD".