Fonality - Trixbox Pro Release Notes

Fonality - Trixbox Pro Release Notes

Version History


Version 12.6 - 12/10/12


Admin Panel :: All Editions

New Tweak :: HUD MSI Download Link
HUD MSI download link is now available on all servers with HUD.

New Tweak :: FONcall
Updated FONcall download link to automatically download the firefox extension.

New Tweak :: Server Version Information
Updated footer information to show the PBX version if it is different to the Fonality Web Admin panel version.

New Tweak :: SugarCRM Connector
Updated SugarCRM Connector to support SugarCRM version 6.5.

New Tweak :: Remote Alerts
Removed remote phone and remote HUD alerts.

New Tweak :: CDR CSV Export
Improved performance of generating CDR CSV export.

New Tweak :: Upgrade to 5.2
Improved upgrade process from 4.1 to 5.2.

New Tweak :: CDR and ACD Report multiple submits
Disable CDR and ACD Report submit button to disallow multiple submits.

New Tweak :: LBS Upgrade
Improved LBS upgrades by checking that both primary and backup servers are online before enabling the upgrade.

Bug Fix :: Music on Hold
Fixed issue where music on hold set after putting a queue call on hold plays songs from different play list.

Bug Fix :: Call Menu Confirmation Message
Updating call menu for the step ’Go to submenu/ext by schedule’ now displays the schedule name correctly in the confirmation message.

Bug Fix :: Upgrade
When performing system upgrade, warning message will be displayed if there is not enough disk space.

Bug Fix :: Call Quality
Fixed call quality issue due to some IAX information being incorrectly parsed into SIP.

Bug Fix :: Phone Passwords
Phone passwords can now be viewed correctly through the phones page.

Bug Fix :: Mobility
Fixed the issue where some users seem to lose Mobility features after updating.

Bug Fix :: New Extension with no Voicemail
Extension can now be created without having any Voicemail Box.

Bug Fix :: LBS Upgrade
Fixed the issue with conflicting access when upgrading LBS.

Bug Fix :: Server Upgrade
Fixed the issue where some server get the wrong yum repository during upgrade.

Bug Fix :: Secondary Extensions
Adding secondary extensions that conflict with existing keypress will now show the error message correctly.

Bug Fix :: Keypress Overlap in Linked Servers
Creating extension that overlaps with keypresses in linked servers will now prompt warning correctly.

Bug Fix :: ACD Report
Fixed ACD Call Distribution report where the detail completed calls were showing the wrong number compared to the summary count.

Bug Fix :: User Logins
Improved handling of multiple failed user logins.

Bug Fix :: Upgrade fix to not remove keypress 0
Fixed upgrade process to not remove keypress 0 in main call menu.

Bug Fix :: Voicemail Only Extensions
Fixed Voicemail Only Extensions to show the correct information.

User Panel :: All Editions

New Tweak :: CDR and ACD Report multiple submits
Disable CDR and ACD Report submit button to disallow multiple submits.

Bug Fix :: Voicemail Settings
Voicemail Pager Email can now be cleared correctly.

Bug Fix :: User Logins
Improved handling of multiple failed user logins.

Phones

Bug Fix :: Polycom Digitmap
Fixed Polycom Digitmap generation to work correctly with local area dialplans to workaround VoIP with strict dialing rules.

PBXtra Core

New Tweak :: Improved Security
Improved system security.

New Tweak :: OS Update Support
Support for updated OS packages.

New Tweak :: trixboxPro Activation
Removed option to download phone firmwares since it is already included in the ISO.

New Tweak :: trixboxPro Activation
Improved security upon activating trixboxPro.

Bug Fix :: Phone DTMF
Fixed the issue where DTMF is not recognized after going through 2 menus in voicemail.

Bug Fix :: FONmon Modules
Fixed the issue where FONmon can rarely cause FONcore to not start properly at boot.

Bug Fix :: Attended Transfers from Queue
Fixed the issue where agent can no longer receive queue calls after attended transfer until the transferred call ends.

Bug Fix :: trixboxPro Activation
Set the right HUD policy during activation.

Bug Fix :: trixboxPro Activation
Fixed activation to preserve upgrades enabled when reactivating a server.


Version 12.4 - 08/13/12


Admin Panel :: All Editions

New Tweak :: Fonality CRM Module for SugarCRM Plugin
Updated Fonality CRM Module to support SugarCRM 6.4.3.

New Tweak :: Japanese translation
Added Japanese translation to reset SIP Password alert and some options in call menu.

New Tweak :: User List
Improved response times of admin panel when listing all users through Users / Extensions --> view users.

New Tweak :: Server Version
Server Version will now be displayed on the footer if it is not the same as the Fonality web admin panel version.

Bug Fix :: HUD Web Launcher
Fixed issue with updating or creating a new HUD Web Launcher setting when existing ones have invalid entries.

Bug Fix :: Configuration Synchronization
Fixed the issue where configuration failure banner keeps appearing even after clicking ’Complete Changes’ button.

Bug Fix :: User List Sort
User list is now sorted alphabetically.

Bug Fix :: HUD Web Launcher Profiles
Fixed the issue whith updating HUD web launcher profiles.

Bug Fix :: DNS Forwarder Setting
Fixed the issue where DNS Forwarder incorrectly reverts to 1 when it is invalid.

Bug Fix :: Conference Bridge Call Menu
Fixed the Conference Bridge call menu step to allow selection of the conference bridge number.

Bug Fix :: SMTP Port Settings
Mail Server Hostname under Options --> settings now accepts custom port correctly.

Bug Fix :: Adding Secondary Extension
Adding secondary extension to existing user with overlapping digits with keypresses will now show the warning correctly.

Admin Panel :: Call Center Edition

Bug Fix :: Agent :: Talk Time Report
Fixed the inconsistency in the graph for Agent :: Talk Time report.

User Panel :: All Editions

New Tweak :: User Recent Calls
Improved response times of user panel home page in retrieving the recent calls.

Bug Fix :: FindMe Whitelist
Fixed the garbled text in FindMe Whitelist contacts

Phones

Bug Fix :: DST Settings on Polycom Phones
Fixed Polycom phones to have the right DST settings configuration.

Bug Fix :: Polycom DST Settings
Updated Polycom phones to use the latest DST settings.

PBXtra Core

New Tweak :: Improved Security
Updated components with improved security.

Bug Fix :: File Synching
Fixed file synching issue due to multiple entry in FONmon configuration file.

Bug Fix :: Queue Calls
Fixed the issue where agent of a queue is still marked as unavailable when the call is transfered until the transfered call completes.

Bug Fix :: Server Reactivation
Fixed the issue where server reactivation caused inability to make calls due to missing configuration files.


Version 12.2 - 04/09/12


Admin Panel :: All Editions

Bug Fix :: Music On Hold Sort Order
Fixed the sequential sort order of Music On Hold.

Bug Fix :: Call Routing
Fixed the issue where special characters in first or last name break call routing to submenus.

Bug Fix :: ACD Report
Resolved the discrepancy between ACD report and CDR report for the same criteria.

Bug Fix :: Keypress Options
Keypress ’*’ can now be changed to ’#’ and vice versa.

User Panel :: All Editions

New Tweak :: CDR Export to CSV
Improved response times in exporting CDR report to CSV.

Bug Fix :: Voicemail Save
Fixed the save link in Voicemail to work correctly.

Phones

Bug Fix :: HUD Mobile
Fixed the issue where HUD Mobile device is not rung when the device is idle.

PBXtra Core

New Tweak :: Security
Improved system security.

Bug Fix :: Blast Group Transfers
Fixed the issue where calls transfered to an extension with FindMe through the blast group are dropped.

Bug Fix :: Queue Calls
Fixed the issue where callers going to a queue with autofill enabled are not being rung in the right chronological order.


Version 12.1 - 04/09/12


Admin Panel :: All Editions

New Feature :: Music On Hold Default Playlist
Added new functionality to make a music on hold playlist the default playlist.

New Feature :: Polycom Firmware
Added a new option under extension settings in edit user page to select different Polycom firmware.

New Tweak :: Supported Browsers
Removed the incompatible browser warning message.

New Tweak :: User Edit
the columns in User Edit page are now aligned properly.

New Tweak :: AT&T Mobile SMS Email
Updated mobile SMS email gateway for AT&T.

New Tweak :: Link Settings
Updated the link settings to not allow linking of incompatible servers, i.e. servers with different version.

New Tweak :: Forgot Password
Improved forgot password process.

Bug Fix :: New Extension Help Text
Updated the help text for adding new extension to reflect the right help.

Bug Fix :: Extension Delete
Non primary extensions that begins with digit ’0’ can now be deleted correctly.

Bug Fix :: Extension Delete
Deleting an extension that shares a SIP device with another extension will now work properly without breaking the other extension.

Bug Fix :: Voice Mailbox
New user will now have a new voice mailbox unless specified, instead of getting shared voice mailbox.

Bug Fix :: Shared Voice Mailbox
Fixed the issue where sharing a voice mailbox changes its password to a random 6 digit password.

Bug Fix :: Analog Inbound Phone Number
Analog lines in Inbound Phone No seletion will now be displayed correctly.

Bug Fix :: Branding
Choosing the French language in branding will now reflect the product name correctly.

Bug Fix :: Server Language Settings
Changing the Server Language in Options --> settings will now be reflected immediately.

Bug Fix :: Call Forwarding Status
Fixed Call Forwarding status in the users list page to correctly reflect the individual settings for each user.

Bug Fix :: Japanese Language Support
Added more Japanese translations support in Fonality Web Panel.

Bug Fix :: CDR Report
CDR Report for key code now show UTF8 characters correctly.

Bug Fix :: CDR Report
Fixed wildcard usage in CDR Report.

Bug Fix :: User Edit
Inputting UTF8 characters on User’ first name and/or last name will no longer pops up the error alert.

Admin Panel :: Call Center Edition

Bug Fix :: Queue password setting for user with shared voice mailbox
Updating queue password required to ’yes’ will only set it for the specified user even if it is using a shared voice mailbox.

Bug Fix :: Queue Autofill
Fixed the issue where wrap up time is not respected when queue autofill is enabled.

Bug Fix :: ACD Report in Japanese Language
Text in ACD Report is now correctly translated when Japanese language is selected.

Bug Fix :: ACD Agent
Fixed the issue with individual agent log in/out and fixed ACD report to not show ’deleted agent’ for all agents.

User Panel :: All Editions

New Tweak :: Voicemail Message
Voicemail message email now shows which extension is the message for.

Bug Fix :: HUD Virtual Only and Voicemail Only Display
Fixed HUD to show the description of virtual only and voicemail only extensions.

User Panel :: Call Center Edition

New Tweak :: Help text for Queue Press-to-accept
Updated help text for Queue Press-to-accept in user edit page to describe the correct behaviour.

Bug Fix :: Agent Login
Fixed the issue where agent needs to login multiple times before successfully login to a queue.

Phones

Bug Fix :: Polycom Ring Maximum Duration
Updated Polycom ring maximum duration to 0 to prevent dropped calls if the phone rings more than 60 seconds.

Bug Fix :: Polycom Dialplan
Fixed issue in Polycom Dialplan where some numbers cannot be dialed.

PBXtra Core

New Tweak :: FONfirewall
Newly activated server will now have FONfirewall turned on by default.

Bug Fix :: Default music on hold
Default music on hold now plays properly on newly activated server.

Bug Fix :: Improved Stability
Improved system stability.

Bug Fix :: Voicemail Callout
Callout from voicemail now conceals the original Caller-ID.

Bug Fix :: DTMF Tones
Fixed the issue where DTMF tones are not played even though specified in the call menu.

Bug Fix :: Dual Network Card Interface
Fixed the issue with incorrect DNS when dual network card interface is present.

Bug Fix :: ACD Queue
Fixed the issue where calls from the back of the queue appears to ring the agents first when autofill is enabled in a queue.

Bug Fix :: Music On Hold
Playlist set to be sequential will now play in the right order alphabetically.


Version 2010.1.23 - 01/19/12


Admin Panel :: All Editions

New Tweak :: UTF8 Support
Improved handling of UTF8 files.

New Tweak :: CDR Report
Improved CDR Reporting performance.

New Tweak :: VoIP Settings
Updated ToS values in VoIP settings under Options --> voip.

New Tweak :: Improved Performance
Improved data access performance.

New Tweak :: Improved Security
Implemented new security enhancements.

New Tweak :: Improved Performance
Improved database access performance.

New Tweak :: Starview VoIP Provider
Tweaked the Starvie VoIP Provider default settings.

New Tweak :: Dial Plan Type Help
Updated the dial plan Type help text to reflect the right terminology.

Bug Fix :: System Upgrade
Fixed the issue where upgrading from older systems remove the g729 codec.

Bug Fix :: CDR Reports
Calls made from FONcall no longer show duplicates in CDR reports.

Bug Fix :: Phone Numbers
Phone numbers starting with digit 1 can now be added correctly.

Bug Fix :: User Delete
Fixed the issue where deleting a user failed when linked server is offline or not upgraded.

Bug Fix :: Scheduler
Fixed scheduler to work correctly with different timezones.

Bug Fix :: Users / Extensions CSV Import
Updating users / extensions through the CSV import will no longer erronously reset existing options.

Bug Fix :: Enhanced Security
Added enhanced security with SIP registrations which can be set through Options --> Settings. You can view IP addresses that have been blocked due to brute force SIP registrations under Status --> Security.

Bug Fix :: CDR Report
Calls in CDR Report will now be shown correctly instead of blank in ’From’ and ’To’ fields.

Bug Fix :: CDR Report
Fixed CDR report to not show multiple call entries for HUD call to mobile.

Bug Fix :: CDR Report
Fixed CDR reports to not show extra HUD logout for Agent logout records in key code report.

Bug Fix :: CDR Report
Fixed voicemail message records in CDR report to show destination and type of call correctly.

Bug Fix :: CDR Report
Fixed text corruption in voicemail records in CDR reports if they contain UTF-8 characters.

Bug Fix :: Network Settings
Fixed network update to fail over correctly if gateway entered is invalid.

Bug Fix :: Outbound Call Reports
Fixed the issue where occassional outbound calls are missing in CDR report.

Bug Fix :: Submenu
Fixed the issue with duplicate submenus created when updating existing ones.

Bug Fix :: Submenu
Fixed the issue where deleting a submenu labeled ’?’ delete all submenus in the system.

Bug Fix :: Outbound Caller ID
Setting outbound caller ID of a user to ’Blocked’ will now set the Caller ID name correctly.

Bug Fix :: Night Mode
Fixed the issue where entering the wrong password for Night Mode more than 3 times incorrectly enable Night mode.

Bug Fix :: Conference
Fixed the issue where conference is broken due to invalid generation of Meetme configuration file.

Bug Fix :: Anynomous CDR for Japan
Anonymous calls in Japan are now displayed as ’Anonymous  without any randomized strings.

Bug Fix :: Virtual Extension
Description field in virtual extension now allows non ASCII characters.

Bug Fix :: Caller ID in CDR Reports
Caller ID stored in UTF-8 characters are now displayed correctly in CDR reports.

Bug Fix :: Call Forwarding Dropdown
Call forwarding option in users/ extensions edit page now shows the right options based on the language selected.

Bug Fix :: Call Forwarding
Fixed the issue where call forwarding failed if extension is forwarded to submenu containing UTF-8 characters.

Bug Fix :: Deleted Extension Message
The message displayed after deleting a user or extension now displays correctly for non English language.

Bug Fix :: VoIP Account
Updating and deleting VoIP accounts now works correctly without creating any duplicates.

Bug Fix :: HUD Web Launcher
HUD web launcher settings are now correctly displayed.

Bug Fix :: Inbound Phone Number Routing
Fixed the issue where adding or removing phone numbers disabled inbound phone number routing.

Bug Fix :: HUD Updates
Fixed HUD automatic updates for all clients when there is a new update available.

Bug Fix :: User Update with Multiple Extensions
Fixed the issue where updating a user with multiple extensions breaks the SIP configuration.

Bug Fix :: Name Directory
Fixed the issue where users with HUD Mobile enabled appear multiple times in Name Directory.

Bug Fix :: Mobile number format in HUD
Mobile numbers in HUD are now formatted correctly for phone numbers in Japan.

Admin Panel :: Call Center Edition

New Tweak :: Improved Queue LogsImproved handling of dates in queue logs.