Network Connectivity - Router Firewall Basic Configuration List with Specific Models
This is a list of commonly available routers and their recommended settings for use with Switchvox Cloud Services. Because routers are constantly being updated by their manufacturers, this list should not be considered exhaustive. Consult with Sangoma support for issues with any manufacturers or models not included in this list.
In general, router firewalls need the following ports opened: UDP ports 5060-5062 and 10000-20000 and SIP ALG disabled.
Routers |
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Adtran | Netvanta series | Disable SIP ALG. |
Cisco | RV042 | Disable load balancing. Disable SIP ALG. |
Cisco | RV082 | Disable load balancing. Disable SIP ALG. |
Cisco | RV016 | Disable load balancing. Disable SIP ALG. |
Cisco | Meraki - any model | Disable SIP helper. Disable SIP ALG (sometimes defaults to disable). |
Cisco-Linksys | E4200 v1 | Turn off SPI (Stateful Packet Inspection) firewall. Turn off SIP ALG. |
D-Link | DIR-615 Rev B | Disable SIP ALG |
D-Link | DIR-625 | Disable SIP ALG. Not suitable for more than 4 phones. |
D-Link | DIR-655 Rev A | Disable SIP ALG |
FortiGate | FortiNet - any model | Disable SIP Helper |
Juniper | NetScreen | Disable SIP ALG and UDP Flood Protection |
Linksys | E900 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
Linksys | E1200 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
Linksys | E2500 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
Linksys | E3200 v1 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
Linksys | EA4500 v1 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
Linksys | EA6900 | Disable SIP ALG and SPI (Stateful Packet Inspection) firewall |
MicroTik | Any model | Disable SIP ALG |
Netgear | WNDR3300 | Disable SIP ALG, Port Scan, and DoS Protection |
Netgear | WNDR3400 | Disable SIP ALG, Port Scan, and DoS Protection |
Netgear | WNDR3700 v1 v3 v4 | Disable SIP ALG, Port Scan, and DoS Protection |
SonicWall | Any model | Disable SIP ALG. Enable Consistent NAT. Create access rules-PbxIP |
WatchGuard | XTM - any model | Adjust UDP timeout. Create rules. |
Western Digital | MyNet N600 | Disable SIP ALG |
Modems |
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Comcast |
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Cisco | 3939B | Not compatible |
Netgear | 3000DCR | Not compatible |
SMC |
| Compatible |
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AT&T U-Verse |
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AT&T modem config requires AT&T to do this |
2Wire |
| Modem needs to be configured to bridge mode. Separate router should be used with modem. |
Netgear |
| Modem needs to be configured to bridge mode. Separate router should be used with modem. |
Pace |
| Modem needs to be configured to bridge mode. Separate router should be used with modem. |
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Charter |
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Any modem |
| Modem needs to be configured to bridge mode. Separate router should be used with modem. |
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Verizon |
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Actiontec |
| Modem needs to be configured to bridge mode. Separate router should be used with modem. |
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Time Warner Cable (TWC) |
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Motorola |
| Compatible |
UBEE |
| Registration issues associated with this modem. Recommended to use their Motorola modem. |
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