Open Source - How to perform a blind and assisted transfer using a Digium phone
Assisted Transfer steps:
When you have a caller on your phone (not being held), press the 'Transfer' button
Dial the extension you wish to transfer too. Make sure the extension you are dialing answers the call first.
When that new party answers, press the 'Transfer' button again and that will transfer the call
Blind Transfer:
When caller is on your phone (not being held), press the 'Transfer' button
Dial the extension number you wish to transfer too
Then hit the 'Transfer' button again.
In Version 6.2+ of Switchvox, both Blind and Assisted transfers to an internal extension will pass the original caller ID of the caller. In previous versions, only Blind Transfers passed the original caller ID.
, multiple selections available,
Related content
Open Source - How do I blind transfer on a Polycom VVX phone?
Open Source - How do I blind transfer on a Polycom VVX phone?
More like this
Blind transfer - how to
Blind transfer - how to
More like this
Open Source - Why Cant I Blind Transfer Using Rapid Dial Keys?
Open Source - Why Cant I Blind Transfer Using Rapid Dial Keys?
More like this
Phones - Call Pickup for Digium Phones
Phones - Call Pickup for Digium Phones
More like this
Support Services - Why do transfers using rapid dial keys not display original caller id information to transferred extension
Support Services - Why do transfers using rapid dial keys not display original caller id information to transferred extension
More like this
Switchvox - Transfer spawns a second call
Switchvox - Transfer spawns a second call
More like this