Broadcast Xact Dialer-Admin Guide
THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI
Commercial Module
- 1 Overview
- 2 Logging In
- 3 Status
- 4 Groups
- 4.1 Group Options
- 4.1.1 Call Group Name
- 4.1.2 Call Group URI Source
- 4.1.3 Delete after Retrieving
- 4.1.4 Update Period
- 4.1.5 Update From CSV
- 4.1.6 Save
- 4.2 Numbers to Call
- 4.2.1 Name
- 4.2.2 Number
- 4.2.3 Add/Edit Callee
- 4.1 Group Options
- 5 Campaigns
- 6 General Settings
- 7 How to Toggle a Campaign On or Off Remotely
Overview
The Broadcast (XactDialer) module allows you to broadcast a message to a predefined list of phone numbers. You can decide to use different messages or destinations based upon whether a person or answering machine/voicemail answers the call.
Terminology:
Campaign: A set of instructions on when to dial, which call group(s) to dial, and where to route the call. Also known as a Broadcast Campaign.
Call Group: A list of names and numbers. A campaign can contain one or more call groups.
Logging In
To navigate to the Broadcast module:
In the top menu, go to Applications
In the drop-down, choose Broadcast
You will see a screen like this, landing on the Groups tab:
In this wiki, we'll go over the tabs from left to right,