Oracle Connector Addon

Owned by Nathaniel Halbrooks
Last updated: Aug 13, 2024 by Elvita Crespo
1 min read

 

The Oracle Connector is an addon for PBXact phone systems that already have the Sangoma Property Management module license, that enables hotels, resorts, motels, and other hospitality facilities to directly communicate between an Oracle Property Management System, such as Oracle® Hospitality OPERA (formerly Fidelio), and PBXact.

The Oracle-certified Connector Addon provides synchronization between databases, allowing the automation of guest processes:

  • Activating and deactivating guest room phones and voicemail upon check-in and check-out

  • Set and view room cleanliness status

  • Set wake-up calls

  • Emergency calling

Guest room telephone devices are also automatically updated with guest information so by the time the guest walks into the room, their name is already set up, and it will also be displayed to the service staff, so they know at a glance who is requesting service.

Communication FROM the PMS System TO the PBX

  • Check In

  • Check Out

  • Room Move

  • Room Update

  • Reminders

  • DND

  • COS

  • Guest Name

Communication FROM the PBX TO the PMS System

  • Call Accounting

  • Room Status

  • Minibar

  • Notifications

 

Oracle Connector Addon Brochure

Download the Oracle Connector Addon Brochure:

Also available in Spanish:

 

Return to Documentation Home I Return to Sangoma Support