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Phones - EXP100 Setup

Phones - EXP100 Setup

Owned by Kelli Higdon
Last updated: Jan 21, 2025 by Merry Arpaia
6 min read

Overview

The Sangoma EXP100 Expansion Module is used to extend the functionality of Sangoma Phones by providing programmable hard keys to be used for things like BLF (Busy Lamp Field), speed-dial, call transfer, extensions..etc. This allows users to deliver single-button access to contacts / extension. The EXP100 can be physically attached to the Sangoma phone, standalone beside the phone or wall mounted.  Connect up to 6 EXP100s to add up to 240 programmable keys (up to 50 can be BLFs).  

Supported Phones

The EXP100 Expansion Module is supported on Sangoma S500 and S700 IP Phones.

Included Contents



Expansion Module










Connecting Sheet with Screws












Stand






Ethernet Cable






Power Connector



Power Adaptor (Sold Separately)

Physical Overview

Front

  1. Hard Keys: 20 programmable with dual-colour display

  2. LCD Display: Graphical Backlit (320 x 160 pixels)

  3. Dedicated page keys: Navigate between 2 pages

 

Back

  1. Certification Sticker

  2. Stand mounting point - 5 possible positions

  3. Power connector (DC 5 V) - Connect power supply and/or power connector cable

  4. 1 x Uplink Port - To connect EXP100 to Host phone using supplied Ethernet cable

  5. 1 x Downlink Port - To connect multiple EXP100 modules

  6. 4x screw holes - To connect EXP100 to Host phone using sheet connector

 

 

Installation

The following Instructions illustrate how to mount the EXP100 directly to the Sangoma Phone.

If you wish to position the EXP100 in Stand-alone mode (detached from phone), simply skip the below hardware mounting instructions and follow the cabling connection details

If your Sangoma Phone is already in use, follow the instructions below to prepare it for the EXP100 (otherwise skip this section):

  1. Remove the handset from your Sangoma Phone and lay it on a flat surface

  2. Lay the Sangoma Phone down on a flat surface with the back of the phone facing up towards you

  3. Remove the power cable (if used) and Ethernet Cable from the phone

 

  1. Lay your Sangoma Phone face-down on a flat non-scratch surface

  2. Lay the EXP100 face-down to the left side of the Sangoma Phone
    The connector sheet mounting screws should line up, as seen in the image below 

  3. Place the supplied Connector Sheet over the screw holes until it slides into place.  Using the supplied thumb screws secure the Connector Sheet. 

Tighten the screws finger tight. Do not use any tools to avoid damage

 

If you are connecting multiple EXP100s to your Sangoma Phone,follow the same procedure indicated above- Line up the Connector sheet between the EXP100s and use the thumb screws to tighten

 

  1. Connect the stand to the EXP100.  

    1. Line up the stand with the stand of the Sangoma phone. (This will ensure stability during regular operation)

    2. Place the stand into the left most slots of the EXP100

    3. Press down slide to the right to lock the stand in place






Stand


Slide stand into position


Final Locked Position

  1. Insert the supplied power connector cable into the EXP100 Power connector hole and the Sangoma Phone Ext Port
    This will provide power to the EXP100 once the Sangoma Phone is powered on

If the EHS port on your Sangoma Phone is already occupied by an EHS adaptor, you will not be able to provide power to your EXP100 in this way. You will need to, instead, plug the Power Adapter (sold separate) directly into the power port on the EXP100





Power Connector Cable

If you are connecting multiple EXP100s you cannot use the above method to provide power to the 2nd-6st EXP100. You will need to connect the Power Adapter (sold separately) directly into each EXP100

 

 

  1. Insert the supplied Ethernet cable into the EXP 100's Uplink Port and the Sangoma Phone's PC port
    This will provide the expansion module with data from the Sangoma Phone



Ethernet Cable

If you are connecting multiple EXP100s insert an Ethernet cable from Downlink Port on the previous EXP100 to the Uplink port of the next EXP100

  1. Connect the Ethernet Cable and Power Adapter Cable (if used) back into the Sangoma Phone to power it back up

  1. Place the Sangoma phone back in operating position on a flat surface.
     

  2. The Expansion module will indicate 'Initializing' on the LCD screen and then is ready to be configured from FreePBX / PBXact UC

The EXP100 will not be usable until fully configured from the EndPoint Manager within FreePBX / PBXact UC.

 

Configuration

The below instructions detail how to configure the EXP100 expansion module for use with your Sangoma IP Phone

 

  1. Go into End Point Manager in your PBX and select the Sangoma brand in the menu.



  2. Click on the template that you want to enable the EXP100 for. In the below example we will select the default-sangoma template
     



  3. Click on the Models tab and then select the expansion module you wish to configure.  If you only have one expansion module, select EXP100-1




  4. You will be presented with the Line Key configuration window to customize each button for the EXP100. From here, configure what you want each button to do and display


     

    1. To configure BLFs follow: Setting up BLF in End Point Manager

    2. To configure Phone Apps follow: Enabling Phone Apps on a Sangoma Phone 

  5. Navigate to Extension Mapping in EPM so we can pair specific phones to Expansion Modules

  6. Click on the Edit Icon next to the extension you want to pair with 1 or more Expansion Modules


     

  7. You can paired up to 6 expansion modules to each phone. 


     

  8. Press the Apply button for Save, Rebuild Configs and Update Device
     

Once the EXP100 is configured, the LCD display will show BLFs, Phone Apps or other features similar to the image below:

 

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