/
Phones - Manual configuration of Polycom phone

Phones - Manual configuration of Polycom phone

To register the remote Polycom phone to the Switchvox, do the following:

  1. Before starting, you will need 3 things from the Switchvox. You will need the extension number, the phone password of the extension (not the voicemail/numeric password) and the WAN IP address of the switchvox network.

To set up the phone password:

  • Go to Setup > Extensions > Manage

  • Modify the extension

  • Phone Settings > Common Settings

  • Set phone password (This is the password that the phone will use to register to Switchvox)

  • Save SIP Extension

  1. Boot up the phone and obtain the Polycom phones IP address. Open up a browser and input the ip address of the phone into the the url section. You may be prompt to login.

Polycom web interface login:
Username: Polycom
Password: 456

  1. Go to Lines then select which line you wish to configure and fill in the following fields:

LINE 1 (This is just an example so please fill in the correct fields accordingly.)

Display Name: 111 (extension number)
Address: 111 (extension number)
Auth User ID: 111 (extension number)
Auth Password: phonepassword!
Label: 111 (extension number)

Under 'Server 1'

Address: wan.ip.adr.of.pbx
Port: 5060
Expires: 120
Register: 1

All other settings are defaulted, no need to change any other settings

  1. Scroll down and click submit.

  2. This will reboot and phone and the phone should be registered so long as you have the correct ports open on the firewall.

 

Related content

(12003) Database sql execution failed
(12003) Database sql execution failed
Read with this
Phones - How to manually configure Polycom phones via web interface.
Phones - How to manually configure Polycom phones via web interface.
More like this
Phones - Disabling virtual keys on Snom 8XX phones
Phones - Disabling virtual keys on Snom 8XX phones
Read with this
How to manually configure Polycom phones via web interface.
How to manually configure Polycom phones via web interface.
More like this
How to configure a Polycom phone using a Phone Feature pack
How to configure a Polycom phone using a Phone Feature pack
More like this
Phones - How do I register my Polycom VVX series phone to Switchvox with a feature pack?
Phones - How do I register my Polycom VVX series phone to Switchvox with a feature pack?
More like this

Return to Documentation Home I Return to Sangoma Support