Phones - Why am I still getting one way audio after I factory Reset my Polycom phone

By Kelli Higdon

  1. Login into the Polycom phone web gui by inputing the IP of the phone in a web Browser

  2. Login with User name: Polycom and Password: 456

  3. Click on Lines in the upper right

  4. Scroll down to Server 2

  5. Remove the IP address on the Address line

  6. Scroll down to the bottom of the page and click on Submit

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