Phones - D80 phones require Enable Line Keys for Rapid Dial to be set to YES
Prior to D80 firmware 1.8.13.1 the setting, Enable Line Keys for Rapid Dial, did not matter and the D80 always showed rapid dials.
With firmware 1.8.16.1 (released with Switchvox version 6.7.1.2) this setting is no longer ignored and must be set to YES in order to have Rapid Dial Keys show.
To access this option through web user portal:
Log into /main
Go to Features > Phone Features > Rapid Dial Favorites
Click the Digium Phone Options button
To access this option through web admin portal:
Log into /admin
Go to Setup > Extensions Manage
Click the icon to LogIn As This User
Go to Features > Phone Features > Rapid Dial Favorites
Click the Digium Phone Options button
Below is a picture of what the D80 will look like if you do not have Enable Line Keys set to YES, and you swipe left from the right side of the phone: