Phones - Yealink PIN requirements for Zero Touch Provisioning

Phones - Yealink PIN requirements for Zero Touch Provisioning

Yealink PIN requirements for Zero Touch Provisioning

Starting October 1, 2025, older Yealink phone models used on Business Voice will require a PIN before they can complete Zero Touch Provisioning.

This change is due to Yealink introducing enhanced security requirements as part of their new RPS server. For more details about this change, please refer to the following link: https://support.yealink.com/en/portal/knowledge/show?id=687f7b3706b3cf2066d84dea.

Each RPS PIN is unique to the individual device and must be obtained from our support team.

If you need help contacting our support team, click here: https://help.sangoma.com/community/s/#.

The affected models can be found below:

Affected Models

Affected Models

T53, T53W, T54W, T57W

T19P_E2, T40P, T21P_E2, T41P, T27P

T23G, T40G, T27G, T29G, T42G, T46G, T48G

T41S, T42S, T46S, T48S

SIP-CP920,CP960

SIP-T56A, T58A

W52P,W60B

The following EOL models no longer support RPS service access: T19P/ T20P/ T22P/ T26P/ T28P/ CP860 / T32G / T38G / T52S / T54S.