Free Trial Setup
SIPStation 20-day Free Trials are available in the lower 48 U.S. states and Canada (except Territories) for first time SIPStation users to provide a POC or "Try before you buy" experience with our service. You won't need to give us a credit card, and you can get started immediately, as your trial service is provisioned instantly!
SIPStation Free Trials are Available Through Your PBX GUI
With FreePBX version 12 and above, in just a few clicks we can have you up and running with your PBX connected to our world class services. You just pick a phone number and we'll do the rest! There is no cost or obligation. You'll see just how easy it is to connect your phone system to our award-winning platform. There is no risk. After your evaluation, you can convert your account to a regular account (no contract period required), or end the trial and go your own direction. You can keep your Free Trial phone number (DID) when you convert to a regular account.
E911
E911 is not available with SIPStation Free Trial accounts. You will need an alternate means of calling 911 in an emergency.
How to Use the SIPSTATION Module in Your PBX GUI to Sign Up for a Free SIPStation Trial
Go to Connectivity -> SIPSTATION
Click on the "SIPSTATION Free Trial" tab.
You will be taken to this screen:
Step 1 - Login / Register: You will need to log in with an existing account or register a new one.
If you already have a SIPStation or FreePBX Portal account:
Enter your Email Address and Password.
Click "Next"
If you need to create a new account enter in your email address and the new user screen as seen below:
Enter your registration information and choose a password.
Enter your address.
Fill in the remaining information
Click "Next" when finished.
Step 2 - Service: Choose a DID (Direct Inward Dial) number.
Select a country and state/province.
Select a calling area (exchange).
Select a DID. You may select one number.
Click "Next."
Step 3 - Finish: You will see the products included with your SIPStation Free Trial account. You must agree to the Terms and Conditions in order to continue.
Check the box next to the Terms and Conditions.
Click "Finish." Please wait while the system applies your new settings.
After your free trial has been set up successfully, you will see new information in your SIPSTATION module. The tabs at the top are now called "Local Settings" and SIPSTATION Store, with no SIPSTATION Free Trial tab. The "Account Key" area has been replaced with instructions about how to cancel your free trial, update account information, or test your firewall. This area also displays the number of days remaining for the free trial.
Your SIPSTATION System Status is displayed:
Note that E911 options are greyed-out in trial mode. E911 is not available with SIPStation Free Trial accounts.
Your SIPStation account settings are shown:
Your route and trunk configuration is shown:
Your DID configuration is shown.
The default inbound destination for your new DID is "Sipstation - DID Verification." In order to receive calls, you will need to change this to a different destination, such as an extension.
Please see the Configuring Your PBX wiki for a complete guide to getting your PBX system up and running. This wiki will help you create various call destinations and configure popular options.
Converting Free Trial account to Paid Account
Once you’ve completed your testing and are ready to convert to a paid account you can follow the following steps.
Go to Connectivity -> SIPSTATION
Step 1 - Select the “Click to Convert” to start the process.
Step 2 – Select any additional services required and click “Next” It will automatically select your freetrial DID and 2 High Volume trunks which was setup under your freetrial.
Step 3 – Add your credit card information and select “Next”. Be sure to flip the card to add your security code.
Step 4 – Read the Terms and Conditions statement and acknowledge that you agree by selecting the check box. Once you’ve acknowledged our terms you can select “Finish”.
Reloading - Once you’ve selected the “Finish” button it will bring you back to the main SIPStation Module page. You’ll need to select the “Apply Config” button to reload Asterisk.
Once Asterisk reloads it will attempt to Register with our two trunk peers at “trunk1.freepbx.com” and “trunk2.freepbx.com”.
FAQ on Service not working after Conversion to Paid
Q: My SIPStation module is showing “Registered” but I’m not able to dial out, getting “all circuits busy”?
A: This is mostly likely caused by Asterisk not reloading properly. Try restarting Asterisk via CLI which will force it to reload/restart, “core restart now”.
Q: My SIPStation module is showing “Registration Sent” but It’s not able to Register with either trunk server and my inbound/outbound calling isn’t working and longer?
A: The most common issue for this is your local firewall is likley blocking the SIP traffic to/from our “trunk1.freepbx.com” , “trunk2.freepbx.com” servers. When you switch from the Free trial account to a SIPStation Paid account the server IP addresses change. Check your firewall for proper configuration. Many versions of Asterisk also require a restart for the new trunk hostnames to take affect. You can restart Asterisk with the bash command 'fwconsole restart' or by simply rebooting the PBX.