Business Voice - StarPhone End of Service Notice

Business Voice - StarPhone End of Service Notice

Table of Contents

Overview

We’re excited to share that Sangoma is transitioning all StarPhone for Desktop and StarPhone for Mobile users to our modern and feature-rich communications apps, TeamHub Talk and Sangoma Talk, respectively.

As part of our ongoing efforts to enhance and simplify our product portfolio, StarPhone for Desktop and StarPhone for Mobile will be End of Life on December 31, 2025, with a complete End of Service by May 05, 2026.  After these dates, StarPhone for Desktop and StarPhone for Mobile will no longer be supported or functional in the Business Voice Portal; remaining users will be migrated to TeamHub Talk/Sangoma Talk.

StarPhone for Desktop to TeamHub Talk Transition

TeamHub Talk is fully integrated into TeamHub, Sangoma’s unified collaboration platform. It includes everything available in StarPhone for Desktop and much more! Your customers retain familiar calling features like 3-way calling and extension dialing, plus gain access to powerful tools such as video conferencing with Sangoma Meet.

We recommend reviewing your user base to identify active StarPhone for Desktop users and enabling a TeamHub extension for each. Transitioning early minimizes disruption and keeps users up to date with Sangoma’s evolving platform. 

Refer to this guide for instructions on how to enable Teamhub/TeamHub Talk for a user:

StarPhone for Mobile to Sangoma Talk Transition

For StarPhone Mobile users, the Sangoma Talk mobile app for iOS and Android provides a greater communication experience for calling and collaborating with coworkers. Sangoma Talk also includes these additional features:

  • Sangoma Meet - This function allows users to start an online meeting using the Sangoma Meet App.

  • Call Forwarding - The Call Forward feature lets users easily enable call forwarding for different scenarios.

We recommend reviewing your user base to identify active StarPhone for Mobile users and enabling a Sangoma Talk extension for each. Transitioning early minimizes disruption and keeps users up to date with Sangoma’s evolving platform. 

Refer to this guide for instructions on how to enable TeamHub Talk for a user:

 

For questions or migration support, please reach out to your Sangoma Representative.