Business Voice - How to record Auto Attendant Greetings?

To record or upload an Auto Attendant greeting:

• Access the Business Voice portal.

• In the left side menu, select Automated Attendant under Call Configuration

• The AUTOMATED ATTENDANTS configuration screen will appear. Click the dropdown to display Menus configured for your system or "Add New Automated Attendant".

• Click the Settings (❁) icon next to the Automated Attendants drop-down list. See example below. This will display full details for the relevant menu, including record this message now and Upload this message. These two options provide the ability to easily record on the fly or upload a previously recorded greeting for your menu.

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