Sangoma CX - Planning Reports Tutorial

Sangoma CX - Planning Reports Tutorial

This video series provides an overview of the planning related reports available in Sangoma CX.

Notes:

  • The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.

  • Star2Star is a Sangoma Company, and StarCenter3 or Contact Center is now named Sangoma CX.

Traffic Analysis Report

Queue Annual Report

Calls Volume Report

Customer Satisfaction Report


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