Sangoma CX - Agent Reports Tutorial
This video series provides an overview of the agent related reports available in Sangoma CX.
Notes:
The user’s interface (UI) displayed throughout the videos may have slight changes, but the functionality demonstrated is aligned to the current functionality.
Star2Star is a Sangoma Company, and StarCenter3 or Contact Center is now named Sangoma CX.
Agent’s Performance Report | |
Logon History Report | |
Complete Pause Report | |
Pause History Report | |
Call Reasons by Agent Report | |
Agent Activity Timeline Report |
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