Published Oct 01, 2024

Gateway returns error: user not logged in.

We have seen several cases where users of Digium gateways after updating to firmware 2.4.5 receive an error on login stating "user is not logged in". This error prevents the user from logging in as administrator of the gateway device.

To resolve this issue adjust the Digium gateway url as outlined below after the error occurs.

Example:
               https://ip.of.digium.gateway/admin/main.html

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