Accounting-Unapplied Payment
Report exposed to Sangoma Certified Resellers and Customers.
This will show all payments and Credit Memos you have made to Sangoma but have not been applied to invoices yet.
Usually is caused by over payments or pre-payments on a order that has not invoice yet or Credit Notes being added to your account.
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Go to the Reports Section of the Sangoma Portal and click on List.
Locate the Accounting-Unapplied Payments and click on the View icon
You will now see all the payments and Credit Notes that have amounts left that have not been assigned to a invoice(s) yet.
You will see the total Payment Amount and what portion has been applied to invoices already along with Remaining Balance yet.