Support Services - Incorrect Caller ID on VOIP provider that does not use incoming call rules
By Merry Arpaia
SWVX-13462 Incorrect Caller ID on VOIP provider that does not use incoming call rules
Validation Date: 5/18/2018
Affects Version: 6.5.2 and above
Expected Resolution: In Progress
Description: When calling over a VOIP Provider who has the Apply Incoming Call Rules setting turned off, the caller ID uses the internal extension number instead of the correct outgoing caller ID rule.
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