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Salesforce - Panel Error "invalid Security Token"

Salesforce - Panel Error "invalid Security Token"

When initially setting up the Salesforce Switchboard Panel in Switchvox, some users may experience an error message "Invalid Security Token" when attempting to access the Salesforce panel.

  1. Log in to your Salesforce account through the clients browser

  2. Select Setup in the upper right corner of your screen

  3. Go to Setup>Security Controls>Network Access

  4. Input the activated Ip that your network from which your network will be accessing Salesforce

  5. Save the settings.

Now you should be able to access Salesforce from the Salesforce panel in switchboard.