Switchvox - How to Add/Remove Switchvox Users to NetOps

• Access the Switchvox portal ( https://Switchvox_IP_address/admin).

• Log in using your Switchvox admin username and password.

Access the NetOps Server. Select Server at the top of the page. Select NetOps under the Monitoring section.

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Enter the Customer Information: Organization Name. Contact Email Address. Contact Name. Click the START MONITORING button. A welcome email will be sent to the user based on the entered email address with a link to NetOps dashboard. If this is the first NetOps user added, Switchvox monitoring will be added to NetOps app. Distribution Email Lists like support@company.com or salesteam@company.com are not permitted or supported.

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How to import Registration Codes

• Access NetOps by clicking HERE.

• Select Switchvox from the left-side menu.

• If you are not sure what the Site ID is, click the Export icon in the top-left corner of the table and retrieve the Site ID(s) from the exported file.

• Click the Upload icon in the top-left corner of the table.

Select a Tenant. Click the DOWNLOAD TEMPLATE button. In the template, enter the site_id(s) and the registration_code(s). Click the UPLOAD AND IMPORT button.

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