Switchvox - How to adjust the ring back to an extension that parked a call

Switchvox - How to adjust the ring back to an extension that parked a call

These are the steps to adjust the ring back to an extension that parked a call

  1. Log into the Admin portal of Switchvox

  2. Go to setup>manage

  3. Locate Call Parking Extension 700 (by default this should be extensions 701-799)

  4. Click on the yellow pencil to modify Call Parking

  5. On the next screen, you can adjust the seconds a call can be parked before that call is returned to the person/extension that parked the call.

    image-20250903-161917.png

Note:  By default, the number of seconds before returning the parked call to the extension/person that parked it is 90 seconds.