Switchvox - How do I create an IVR to play a greeting then record a sound and send that sound to voicemail?

The first part is to create a sound file 

1. ​Tools > Media >Sound Manager 

2. Create Sound - You will want to make sure you put at the end of the recording, "When you are finished recording please press the # key" (If the caller just hangs up, then the next steps in the IVR below will never be followed since the call is disconnected).

3. Save Sound 

Create an IVR 

1. Tools > PBX Features > IVR Editor 

2. Create IVR Menu 

3. Modify Actions

4. Action Type: Play Sound (choose the sound you just recorded in Sound Manager)

5. Action Type: Record Sound - Select an arbitrary variable name to this field " Recorded Sound Variable Name: " 

6. Create IVR Action 

7. Action Type: Send Recorded Sound to Voicemail - Choose the voicemail box you want the recording sent to.

8. Create IVR Action 

9. Action Type: Play Sound "Thank You"

10. Create IVR Action

11. Action Type: Hang Up

Assign an extension to this IVR 

1. Setup > Extension > Manage 

2. Create Extension 

3. Extension Type : IVR(Interactive Voice Response) 

4. Click on Create Extension 

5. Assign to an extension 

6. Route to IVR Menu (Choose IVR you just created) 

7. IVR Menu Entry Point ( IVR Menu Beginning)