Switchvox - How do I fix IMAP server connection issues on uncertified hardware?
If you are running Switchvox software on non-Digium hardware and receive 'Cannot connect to IMAP server' errors, when trying to create an extension for example, please try the following to correct:
Check if Dovecot is running
Connect VPN tool
open up scripts, run "ps_wauxf.pl" and search for "dovecot"
if it is there it should be running
Reboot server - test
Resave IP Configuration page - test
If the above does not work, escalate ticket to lead to check the following:
In /etc/dovecot/hosts.allow, :::ffff:127.0.0.1 was there, but just 127.0.0.1 was missing.
Adding 127.0.0.1 to the allow list, on a new line, then restarting dovecot will resolve the issue in many circumstances.
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