Switchvox - How do I migrate my setup to a new Switchvox

Table of Contents

Below are some setup instructions and best practices when installing a new Switchvox and migrating your old configuration to the new environment. 

1. Connect the Switchvox to your network and a power source. Most models will start up automatically when connected to a power source. Use the power button to start up.

2. Allow the system to boot normally until you reach the following screen, Select OK and press Enter:

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3. At the next screen select whether to use Static or DHCP for networking on the system. In most circumstances we recommend configuring a static IP. Note: At this point you will want to set up the new system on a different IP address than your previous Switchvox. Use the Spacebar to make sure there is an x next to static then hit Enter:

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4. Enter the new IP address, hit Enter

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5. ​Enter the netmask and hit Enter

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6. Enter the Default Network Gateway and hit Enter

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7. Enter you network DNS server and hit Enter

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8. You will see a screen confirming the information you have entered. Check over it to make sure everything appears correct, then hit Enter to proceed

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9. At the next screen, highlight your desired Language and hit Enter

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10. At this point you should see a screen stating the IP address at which you can administer your PBX.

11. Open a web browser and navigate to https://<ip-of-your-pbx>/admin

12. You will be prompted to enter a username and password, the default credentials are both "admin"

13. Navigate to Server -> Maintenance -> Registration

14. Enter the requested information. For your Registration Code, use the same registration code from your previous Switchvox.

1. Navigate to Server -> Maintenance -> Backups

2. Select Create Backup

3. Include all files except PBX Error Logs

4. Select Save Backup

5. Once this is done you will be automatically returned to the Backups page, locate the backup you just created and select Download

1. Navigate to Server -> Maintenance -> Backups

2. Select Upload & Restore Backup

3. Click in the field labelled Backup File and locate the file you downloaded

4. Select Upload and Restore Backup

You should now remove network and power from your original Switchvox

5. Navigate to Server -> Networking -> IP Configuration

6. Change the IP Address, Netmask, and any other different network settings to match the settings on the original Switchvox

7. Select Save IP Configuration