Switchvox - How do I fix a stuck status with Digium phones?

  1. Edit /etc/asterisk/res_digium_phone_devices.conf 

  2. Remove the following for each extension: 

application=status-chat 

application=status-away 

application=status-dnd 

application=status-xa 

application=status-unavailable 

  1. Reload the module at the linux CLI 

asterisk -rx 'module reload res_digium_phone.so' 

 

At this point if you are trying this for one phone you can restore the phone to factory defaults. For multiple phones use the reconfigure option in the DPMA module for freepbx instead 

 

  1. Now lets add back the status's we removed from the extensions in /etc/asterisk/res_digium_phone_devices.conf earlier. 

  2. Reload the module again 

asterisk -rx 'module reload res_digium_phone.so' 

  1. Run reconfigure in the DPMA module for freepbx one more time. 

  2. At this point the status's should work again.

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