Switchvox - How do I create an outgoing call rule for 811, "Call before you dig"?
Create the following rule to call out to 811 before you do any digging:
Choose your state and copy the phone number
In Switchvox, go to setup > outgoing calls and create an outgoing call rule
Create the call rule with the following: Pattern To Match - Number begins with the digits 811.
The rest of the number must be between 0 and 0 digits in length.
Before connecting the call, trim 3 digits from the front, and then prepend the digits <insert the full number from step 2 without the hyphens> to the number.Toggle to YES for Is This Rule Final and Allow All Extension to Use Rule
Save
For example, I look up Alabama at http://call811.com/811-your-state and find that the 811 number is: 1-800-292-8525.
I create the call rule as explained above:
Pattern To Match
Number begins with the digits 811
The rest of the number must be between 0 and 0 digits in length.
Before connecting the call, trim 3 digits from the front, and then prepend the digits 18002928525 to the number.