Switchvox - Why Don't I See All Ringtones In The Main Interface?
If you go to Admin>Tools>Distinctive Ringtones you will see 30 ringtones. But, if you go to Main>Phone Features>Distinctive Ringtones you will only see 18 ringtones.
The discrepancy is due to the fact that Polycom phones using feature packs can use 30 ringtones. Sangoma phones can only use 18 ringtones.
Note: A work around to use the other ringtones would be to download the ringtone from the /Admin and create a ringtone on the Sangoma/Main interface.
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