Switchvox - How to you transfer a call using the softphone app

Switchvox - How to you transfer a call using the softphone app

How do you transfer a call using the softphone app?

  1. When on a active call, you will see the option to transfer.

  2. Click the Transfer button.

  3. Dial the extension on the app keypad that you would like to transferred to.

  4. Go back to the active call and click Complete.

  5. You're done, call transferred

 

Affected Version(s)

6.0;SMB 5.11;SMB 5.10