Switchvox - How do I delete the default voicemail instructions, "Please leave your message after the tone. When done hang up or press the pound key."?
Below are the steps if you do not want to hear the default, ""Please leave your message after the tone. When done hang up or press the pound key." play after your custom voicemail greeting.
NOTE: This is a system wide change, all extensions' voicemail boxes will be affected by changing this sound file. This cannot be done on a per extension basis.
Create your custom Voicemail Greeting by following the steps HERE
Activate your new greeting
In Switchvox Admin GUI, go to Tools > Sound Manager
View the Voicemail Folder
Scroll down to the "Introduction" sound file and Modify it by clicking the pencil icon
Click the Play icon and save the file to your desktop in case you need to upload it later
Then click the Modify icon and choose to record over the phone
Record a small bit of silence and save
Now, after your custom greeting plays, there will be a small bit of silence, then the beep.
NOTE: Any extensions that do not create their own custom greeting will have no voicemail greeting and just the silence, then a beep.