Microphone not working on desktop Softphone

Owned by Kelli Higdon
Oct 01, 2024
1 min read

Microsoft has an update that can cause one-way audio on Desktop softphones. Windows Update 1803 shuts off Microphone access to all applications. 

 

Microsoft has an update that can cause one-way audio on Desktop softphones. Windows Update 1803 shuts off Microphone access to all applications. 
To fix simply go to Start>Settings (the gear icon)>Privacy>Microphone>Allow

 

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