Switchvox - Cannot log a main phone into a call queue with additional phone
SWVX-12802 Cannot log a main phone into a call queue with additional phone
Validation Date: 12/19/2017
Affects Version: 6.6.0.1 - 6.6.0.2
Resolved Version: 6.6.0.3
Description: When calling an agent log in extension from an additional phone, to log the main extension in or out, the caller will hear agent has been logged in or out; however the extension is unaffected.
Workaround: Set "Always prompt agents to enter their extension" to yes, enter the main phones extension to log it in or out.
Keyword: login log-out agent login
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