Switchvox - Self-Service password reset link uses an incorrect IP address or hostname

Switchvox - Self-Service password reset link uses an incorrect IP address or hostname

SWVX-12199 Self-Service password reset link uses an incorrect IP address or hostname

Validation Date: 7/26/2017
Affects Version: 6.5.2 - 6.6.0.4
Resolved Version: 6.7

Description: When logging in as an extension and attempting to reset the password, the password reset URL sent to the user's email always uses the "All Networks" IP/hostname identified under Server -> Networking -> Phone Networks. This can cause issues for users on larger corporate network structures or those working remotely. 

Workaround: Currently an Admin will need to access the Phone Networks tab and enter an IP/hostname for the All Networks entry that is reachable from the extension user's network location.

Keywords: Password Reset Link