Switchvox - How do you put the Switchvox Mailbox On Your Desktop?

Putting the Switchvox Mailbox on Your Desktop

Your Switchvox Mailbox does not offer outgoing mail service, so if you want to forward a message or a fax from your email client, then you need to use your regular email account for that outgoing email message.

To set up your Switchvox IMAP Mailbox in your desktop email application, you’ll need the following information:

• The IP address or domain name of your Switchvox mail server. This is the same IP or name that you use for the Switchvox Web Suite.

• Your email address, which in this case is your extension number, the @ sign, then your IP address or domain name. For example:101@192.168.0.100 or 101@pbx.mybusiness.com.

• Your user name, which in this case is your extension number.

• Your password, which is the same password that you use to log into the Switchvox Web Suite. This is not the numeric PIN used to retrieve voicemail using your phone.

In your email application, start the process to create a new Internet email account. When you are prompted to enter the type of incoming mail server for the account, choose IMAP. Enter the rest of the information as prompted.

Instruction on how to setup with Microsoft Outlook 

1. Select Add a new account option on the menu

2. Select Manually Configure Server setting or additional server types and click next

3. Select Internet E-mail and click next 

4. Add the following info:

   • You name: <Extension>

   • Email address: <Extension>@<IP of Switchvox or hostname>; Ex: 101@mypbx.com

   • Account Type: IMAP

   • Incoming Mail server:  <IP of Switchvox or hostname>; Ex: http://mypbx.com

   • Outgoing Mail Server: <IP of Switchvox or hostname>; Ex: http://mypbx.com

   • Username: <Extension>

   • Password: <Extension Numeric password>

   • Test account: Check no 

5. You should be able to see your Voicemail on your outlook now.