Unable to create Incoming Caller ID Rule

Owned by Merry Arpaia
Last updated: Dec 13, 2024 by Kelli Higdon
1 min read

SWVX-13348 Unable to create Incoming Caller ID Rule

Validation Date: 4/13/2018
Affects Version: 6.6.0.4 - 6.7
Resolved Version: 6.7.1

Description: In very rare circumstances the Create Block Number Rule, and Create Call Transfer Rule buttons will be unusable. This occurs when there is a timeframe or other global variable named TEST in the system. 

Workaround: Delete the timeframe or Global Variable named TEST and re-create it with a different name.
 

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