Switchvox - API switchvox.callReports.search returning incorrect information
SWVX-12770 API switchvox.callReports.search returning incorrect information
Validation date: 11/28/2017
Affects Version: 6.5.2 - 6.7
Resolved Version: 6.7.1
Description: In some situations the switchvox.callReports.search API can return incorrect information, usually in the form of talk time appearing longer than total call duration. This is caused by an issue where calls ringing through a queue do not generate an internal event when answered.
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