Switchvox - Known Issues (4.5.1 - 4.6.4)

Below are the Known Issues for older versions of Switchvox. For current Known Issues you can click here and select the version you'd like to view.

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Version 4.5.1

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Title: Switchboard Call Queue Panel display issue when receive calls while on a call enabled

DEV case: SWVX-264

Long Description: When a call queue has 'receive calls while on a call' setting enabled, this can cause the Switchboard queue panel to remove the first callers caller ID from the panel and replace it with the 2nd callers caller ID info,
 

Fixed Version: 6.1 (75747)

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Version 4.6.4

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Title: No music on hold playback heard after preforming an assisted transfer into a call queue

DEV case: SWVX-1900

Long Description: When a caller is assisted transferred into a call queue, this can cause the caller to hear dead air while waiting in the queue. The music on hold playback stops after the transfer
 

Fixed Version: 6.1 (75741)

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