Switchvox - Unable to Rapid Transfer to Main Extension from Additional External Phone

SWVX-14009 Unable to Rapid Transfer to Main Extension from Additional External Phone

Validation Date: 11/7/2018
Affects Version: 6.7.1 and above
Expected Resolution: In Progress

Description: When you have a call rule routing calls to an Additional External Number such as a cell phone, you are unable to use the Rapid Transfer function to send the call back to your Main Extension. This is caused by a failure in the way Switchvox interprets the Rapid Transfer command.