Switchvox - Adding Quick Dial Widget in Layout Editor does not display External Contacts Group
SWVX-13801 Adding Quick Dial Widget in Layout Editor does not display External Contacts Group
Validation Date: 8/28/2018
Affects Version: 6.7 and above
Expected Resolution: In Progress
Description: When adding a Quick Dial widget through the Admin interface under Tools -> Extension Features -> Switchboard Layouts External Contacts are not listed under a separate group than Internal Contacts. This can lead to some confusion.
This is different behavior than adding contacts in /Main, where the External Contacts show under their own group as expected.
, multiple selections available,