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Switchvox - User Guides
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Switchvox - Admin Training
Switchvox - User Training
Switchvox - Troubleshooting
How Do I enable Jitterbuffer?
How do I fix Phones configured through a Phone Feature Pack having the wrong IP address
How do I troubleshoot High Load?
How can I solve the Digium phone incompatibility with ASUS RT-AC66U?
B-channels keep restarting after hours
Why does reporting on IVRs not report the 2nd IVR that call gets sent to via a timebased clause?
Switchvox peering feature Remote Peer Sync Error (Peer_Name): switchvox.sync.peers.link : (12003) Database sql execution failed error
Copy protection activation failing for licenses
Troubleshooting missing caller ID on Analog calls
Calls to provider fail after X seconds
How can I decode DTMF using Audacity and Multimon?
Delay when dialing IVR options
How to clear backend log files in Switchvox
What do I do if I have audio delay and I am using a Sonicwall firewall?
Unable to Dial a Name By Directory
Switchvox 470 powering back on after being shutdown from GUI
Why does firedialer cause duplicate call recordings to be created?
Why is my manual time drifting?
Why does my IVR not preserve caller id when using 'Send to External Number'?
How do I fix IMAP server connection issues on uncertified hardware?
Transfer spawns a second call
How to troubleshoot Call Recordings not offloading to FTP server
How do you fix when a SIP provider denies calls because of the Call-ID having their IP in it?
What do I do if Switchboard won't load in Internet Explorer 8 or 9?
Why am I getting the error "IP Address should be in the format xxx.xxx.xxx.xxx" and how can fix it?
How do I troubleshoot missing Caller ID over PRI?
Negative Timer Issue in Queue
Invalid peer_ssl_cert error when saving Peered Switchvoxes
What can I do if remote Digium phone on VPN loses connection when using PFSense?
Why are my packet captures being removed from my phone system after refreshing the Advanced Debugging page?
What do I do if my Digium phones will not register over VPN between two Sonicwalls?
How can you fix no audio on Switchvox softphones when using a Fortigate firewall?
What can I do when I get a 403 Forbidden HTTP error when accessing the Web Interface in Switchvox?
Why Do I Have Multiple Calls Logged for Misdialed Calls in Call Reports and Call Logs?
MP3 Music On Hold Files Not Uploading
Why will my Switchboard not load starting January 12, 2021?
Why can't I receive emails from my Switchvox PBX?
Why Is The Chat Icon Gray And Inactive In Switchboard?
Why Is My Park Key Grayed Out?
Why are Outgoing calls showing the wrong number on my Digium phones?
Why Doesn’t My IVR Allow Callers to Dial Extensions?
Why wont my CSV bulk import of contacts work in switchvox 6.4?
Why Does The Number Dialed Change on the Phone Display During A Call?
Problems Loading Switchboard
Why Do I Get the Error: You Are Not Permitted to Dial This Number when trying to dial an outgoing number?
Why Don't I See All Ringtones In The Main Interface?
What do I do if my phone shows "Parking lot API not loaded"?
Why is internal CID showing up as the contact name from the external contact list I uploaded?
How do I fix a stuck status with Digium phones?
Why will Switchvox not accept my .csv file for extension importing?
How to resolve error message "Client died with status Cannot resolve"
What are the known audible alarms on Switchvox systems?
Why Is The Voicemail Message Waiting Indicator Light On When There Is No Voicemail Message?
Why are the channels in my FXS channel group greyed out and unselectable?
What do I do if I restore a cloud backup to a premise PBX and lose my admin permissions?
What to do When Unable to Dial Extensions from an IVR
What to do When Unable to Hear Caller's Voice in Call Recordings Using an Analog Line
Why are voicemail messages are not showing up on an extension after leaving a voicemail message?
How do I play a sound file, from the beginning, for each caller sent to a queue?
What do I do when my Switchvox 310, 360, 380, 450 or 470 will not auto boot?
Is there any way to retrieve an accidentally deleted voicemail from the Switchvox system?
How Do You Find An Account ID?
Why are all internal calls placed from my Analog extension resulting in a fast busy dial tone.
How Do I Fix Paging? The Phones Ring, But Do Not Get a Page.
What do I do when my call blocking rules aren't functioning?
Why does the internal directory spell a name?
What do I do if my calls stop working?
What do I do if my Switchboard is not loading?
My caller ID is prepending zeroes, how to I change that?
How Do I resolve MWI (message-waiting-indicator) delay?
What do I do when my BRI channels are always busy
How Do I Avoid Incoming Calls From Interrupting Voicemail Message Playback?
Why Do I Not See My Extended Entry Permissions In My Phonebook?
How to diagnose 400 Bad Request
How to rebuild a RAID 1 on a Switchvox 470
Remote phone using same subnet as local network
Why is the # sign not available in the Switchvox IVR
When calling from a mobile phone music on hold has low quality
What does HDLC Abort(6) mean?
What are Error Codes 85, 86 and 90?
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Switchvox - Troubleshooting
Switchvox - Troubleshooting
Nathaniel Halbrooks
Kelli Higdon
Owned by
Nathaniel Halbrooks
Last updated:
Feb 07, 2025
by
Kelli Higdon
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