Switchvox - How to Use Sangoma Chat for Mobile
This article discusses Sangoma Chat for iOS and Android (formerly named Switchvox Chat). Chat is also available using the Desktop Softphone client for Windows and macOS, for details see https://sangomakb.atlassian.net/wiki/spaces/Switchvox/pages/528285699
Sangoma Chat is available for https://apps.apple.com/us/app/switchvox-chat/id1477083845 , and https://play.google.com/store/apps/details?id=com.switchvox.switchvoxchat .
For requirements, see https://sangomakb.atlassian.net/wiki/spaces/Switchvox/pages/431292443 . If you are unsure if your Switchvox meets these requirements, please contact your Switchvox administrator.
Once you have the app on your mobile device, open the app and enter
The fully qualified domain name (meaning the hostname, not the numeric IP address) of your Switchvox
Your extension number (or your username)
Your password (not the numeric PIN for your voicemail)
Once you are logged in, you can
Exchange text messages with your Switchvox coworkers, and SMS messages with external phone numbers. This is the same Chat feature that's in the Switchvox Desktop Softphone, and you can use the clients interchangeably.
Place calls to your contacts using the https://sangomakb.atlassian.net/wiki/spaces/SS1/pages/31130054 app
Create and join video conferences using the https://sangomakb.atlassian.net/wiki/spaces/SM/pages/47612574 app
Change your Switchvox Status and listen to your Voicemail messages, plus see your Switchvox Call Log and Favorite contacts.