Switchvox - SMTP Settings

Table of Contents

SMTP Settings

When voicemail is received for a phone-type extension, a notification email message is sent to the extension’s email address. SMTP Settings let you set a ‘From’ address for those email messages, and the SMTP server. You may need to set this field to be a real email address before you are able to receive voicemail notification emails. Some strict mail servers bounce email that comes from the localhost.localdomain domain.

Voicemail Notification Email “From” Address

Enter an email address. When you receive emails notifying you of new voicemail messages, they will come from this email address. You may need to set this field to be a real email address before you are able to receive voicemail notification emails. Some strict mail servers will bounce emails appearing from the domain localhost. localdomain.

Outbound SMTP Server

Enter the hostname of your SMTP server. Some ISPs or network admins require all outgoing email to pass through a specific SMTP server. If you are having trouble receiving voicemail notification emails, you may want to specify the hostname of your server here.

Outbound SMTP Username and Password

Enter a username and password if your SMTP server requires it. It’s probably safe to leave these blank, as many mail servers do not require them.

Running Voicemail Notification Diagnostics

If you are having problems with voicemail notifications, enter an email address to send a test message, then click Run Diagnostic Tool. A diagnostic page is displayed that describes each step that was taken, and the result (passed or failed).

Additional Resources